Thursday, April 19, 2012

Serene Business Telephone Handset Headset Amplifier 45dB Review

Serene Business Telephone Handset Headset Amplifier 45dB
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I purchased this for my business phone at work. Unfortunately, calls keep cutting out at random. There is a feature on this device that is supposed to turn off the unit if there is no sound after a while. This may be too sensitive. There needs to be an over-ride switch for this obnoxious feature. If I speak LOUDLY into the phone, the device turns back on.
Now, let's get to the second issue. In thinking there might be a manufacturing defect causing the problem above, I opened the unit to inspect the circuit board. YIKES. What I found was very poor soldering all over the board. I work as an electronic tech. Our company would never let such crap out the door. I've uploaded photos. Way too much flux all over the board. Solder splashes, dirty flux and excess solder. This wouldn't pass the least stringent requirements, such as IPC-610, class I. I cleaned up the board, but the problem above still persists.


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The Serene Business Telephone Handset/Headset Amplifier gives virtually any business phone or headset an amplification boost, increasing the volume on incoming voices up to 170 times (45+dB). Now the hard of hearing (or any telephone user) can enjoy louder, clearer calls and more comfortable phone conversations.In addition to the volume boost, the amplifier has several features that improve and enhance your listening experience. High Definition Sound (HDS) Technology eliminates virtually all distortion, echo effects and unwanted static. Digital Tone Enhancement boosts and enriches the speech frequencies that you can't hear well, making difficult to hear words intelligible again. Automatic Volume Control optimizes sound level for superior listening comfort.Patented technology enables the Serene Business Telephone Handset/Headset Amplifier to work with any headset with a RJ9 plug (same as telephone handset-cord connector). Powered by AC (adapter included.) One-year warranty.

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